Episode 71: Why Going Viral Is Overrated (& What Actually Grows Your Business on Social Media + Beyond) with Kristina Bartold

75K Followers and Cannot Sell a $15 T-Shirt: Why Community Beats Virality Every Time (with Kristina Bartold)

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What if going viral would actually hurt your business more than help it?

That is the hot take my guest Kristina Bartold brought to this conversation, and honestly, it is one of the most refreshing things I have heard in a long time.

Kristina is the founder of The Social Snippet, a social media agency that also produces podcasts. She runs the High Vibe Women community for female entrepreneurs, hosts the Community podcast, and coaches inside Lori and Chris Harder's mastermind. She built a seven-figure agency in three years, and she did it without going viral. She did it through relationships.

In this episode of Podcast Growth Tools, we dive into why chasing virality is a trap for most entrepreneurs, what actually drives revenue on social media, how to build a community that buys everything you sell, how she grew her membership from 35 stuck members to over 100 by pivoting the offer, and the real ways podcasters can promote their shows on social without burning out.

This was one of my favorite interviews I have done in a long time. If you have ever caught yourself wishing for a viral moment to change your business, this conversation is going to shift your perspective entirely.


Here's a glance to the episode:

  • Why Kristina refers people elsewhere when they come to her wanting virality

  • The story of a client with 75,000 followers who could not sell a $15 product, and what that teaches us about audience vs. community

  • How Kristina built a seven-figure agency in three years through relationships, not followers

  • Why she did over 100 free Instagram audits and how that became her secret growth strategy

  • The one time she went viral and why she never wants to do it again

  • How to build a community that is ready to buy every single time you sell something

  • What actually works for promoting your podcast on social media right now (banger reels, carousels, ManyChat, and more)

  • Why she sent one email and sold out her next event

  • How she grew her membership from 35 members to 100+ by pivoting the offer and doubling the price

  • Why you cannot outwork a bad offer and how to know when it is time to pivot

  • Her advice on hiring early, outsourcing your weaknesses, and building a team that is better than you

  • Why podcasting is the best networking tool and authority builder available to entrepreneurs

Timestamps:

  • 04:02: How Kristina balances a seven-figure agency, a community, a podcast, and motherhood

  • 05:05: Her first hire and why she outsourced before she was financially ready

  • 07:00: The truth about going viral: why Kristina refers virality-seekers elsewhere

  • 08:30: 75K followers and cannot sell a $15 product: audience vs. community

  • 09:50: How she sent one email and sold out her event

  • 10:30: The time she went viral and why she walked away from it

  • 11:10: How to build a community that buys everything you sell

  • 13:05: Why she did 100+ free Instagram audits and how it became her growth engine

  • 14:50: The power of conversations and market research

  • 16:20: Why getting in front of other audiences is the fastest path to growth

  • 17:07: How she built High Vibe Women from casual dinners to 200+ person events

  • 19:20: How long she has been podcasting and why she almost gave up

  • 20:20: How her podcast downloads doubled after fixing her episode titles

  • 21:45: What actually works for promoting your podcast on social media

  • 24:40: LinkedIn, Facebook, Threads: which platforms are worth your time

  • 27:00: How she uses speaking events and podcast episodes together for maximum impact

  • 28:58: The story behind High Vibe Women and what makes it different

  • 32:00: How she pivoted from a $37 membership to a community with 100+ members at double the price

  • 34:00: Why you cannot outwork a bad offer

  • 35:00: Closing thoughts on relationships, community, and showing up


If You're Asking These Questions, You're in the Right Place:

  • Is going viral actually worth it for my business?

  • How do I build a community on social media that actually buys from me?

  • What is the best way to promote my podcast on Instagram?

  • How do I grow my business through relationships instead of followers?

  • How do I know when my offer needs to change?

  • Is it worth being on LinkedIn, Threads, or Facebook as a podcaster?

  • How do I use my podcast for networking and building authority?

  • When should I start outsourcing and hiring help?


Why Going Viral Is Overrated (and Potentially Harmful)

Kristina does not mince words on this one. When clients come to her agency wanting virality, she refers them elsewhere. Not because she cannot help them chase it, but because she has seen what happens on the other side.

She has worked with over 250 to 300 businesses in five years. And one pattern she keeps seeing is people with very large audiences who cannot sell anything. She shared the example of multiple clients with 75,000+ followers who could not move a $15 t-shirt. The reason is simple: they have an audience, but they do not have a community. There is no relationship, no trust, no reason for people to buy.

Kristina herself went viral once. It was a video about having a clear Instagram feed, and she stood by the content. But the response was brutal. Negative comments, hate, people attacking her perspective. She walked away from it and went right back to her engaged community of people who actually buy from her.

Her take: she could have 8,000 followers for the rest of her days and be completely fine with that, as long as those people buy every time she goes to sell something. And they do. She sent one email about a brunch event and sold out more than half of the seats. A few Instagram stories later, it was completely sold out. That is the power of community over audience size.


How to Build a Community That Buys Everything You Sell

Kristina's approach to community building comes back to one thing: relationships and conversations.

When she started The Social Snippet, she had no background in running an agency. She had a master's degree in leadership and, as she puts it, no business being in business. But she did something most people skip: she had over 100 conversations with potential clients. She offered free Instagram audits, spending about 30 minutes per person, and learned exactly what her audience was struggling with.

Those conversations taught her what to build. They told her what language her audience was using, what they were confused about, what they needed. And at the end of almost every audit, people would ask how they could keep working with her.

Even more powerful, those conversations built a referral network that still sends her clients four years later. People who never became clients themselves have introduced her to others who did.

Her advice for anyone listening: you do not need to do 100 conversations. Start with 5 to 10. Get on Zoom, send voice messages on Instagram, ask real questions, and listen to the answers. This is how you build offers people actually want, content that resonates, and a community that trusts you enough to buy.


What Actually Works for Promoting Your Podcast on Social Media

Kristina shared several strategies that are working right now for promoting podcasts on Instagram and beyond.

Banger reels. These are mashup-style clips from your conversation, edited to create a little FOMO without giving everything away. Think of the Diary of a CEO style. Pair it with a ManyChat trigger so people can comment a word and get the episode link directly.

Carousels. Carousels keep people in the app, which the algorithm rewards. Pull three to five key takeaways from your episode, design a carousel, and pair it with a ManyChat trigger. Bonus: carousels are highly shareable.

Instagram Stories. Kristina admitted she under-promotes her podcast on Stories, but when she does show up and talk about an episode, it drives results. Sometimes the simplest approach works best.

Trend-based content. Find a trending format or audio and tie your podcast topic into it. This takes more creative energy, but it can introduce your show to people who would never have found it otherwise.

Threads. Kristina loves Threads for podcast promotion. She answers questions people are asking and links to her episodes as the resource. It is lower effort, feels more genuine, and has been surprisingly effective.

Speaking events paired with podcast episodes. This is a strategy worth noting. Whenever Kristina speaks at an event, she records a podcast episode on the same topic and drops it on the day of the event. That episode becomes her call to action from the stage, which drives immediate downloads and new subscribers.


Why She Doubled Her Membership Price and Got Four Times the Members

One of the most honest parts of this conversation was Kristina's story about pivoting her membership.

She had a membership called the Social Business Club. $37 per month. 35 members. For two years, they could not scale it. They were providing templates, trending sounds, weekly calls, and doing the absolute most for that price. But people were not converting at the rate they needed.

She was ready to shut it down and declare that memberships are dead.

Then her business partner Maria suggested converting it into a High Vibe Women membership. Kristina resisted at first because of the sunk cost fallacy. They had put so much work into the Social Business Club. But they made the pivot, relaunched at double the price, and now have over 100 members and growing every day.

The lesson she shared: you cannot outwork a bad offer. If people do not want what you are selling and you have tried everything, it is okay to pivot. The offer just was not a match. That does not mean memberships are dead. It means that specific membership was not the right fit for her audience at that price point.


Why Podcasting Is the Ultimate Networking and Authority Tool

Kristina has been podcasting for nearly four years. She has never missed a week. And she has had plenty of moments where she questioned whether it was worth it, especially because she likes fast results and podcasting is inherently a long game.

But here is what she has realized: her podcast provides more authority and opportunity than almost anything else she does. It gets her invited to speak on stages. It serves as a coaching resource she can send to clients. It creates relationships with guests she never would have connected with otherwise. And her downloads doubled last year after she got intentional about episode titles, which is a shift many podcasters can relate to.

Her perspective on download numbers is worth hearing. She is not chasing thousands of downloads per episode. She is focused on whether the people who listen are the right people. 40 downloads is 40 people in a room. If she sold 40 of her offer, she would feel great. That reframe changes everything about how you measure success as a podcaster.


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Episode 72: What Top Female Podcasters Are ACTUALLY Talking About (It's Not Downloads)

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Episode 70: Your Podcast Content Ecosystem: 15 Ways to Get More Listeners Without Recording More Episodes